Our priority

At Permabois Bois Huilés inc. ("we", "us", "our"), we know how important maintaining privacy is, which is why it is one of our priorities.

Therefore, in order to be as transparent as possible, we have developed this privacy policy ("Policy"). In it, you'll find our practices regarding the collection, use, retention and processing of your personal information when you use our sites, products and services. It also sets out your rights with regard to our possession of your information. You can find all this in the following sections of the policy:

1. Collection of information

2. Sharing your data

3. Consent for promotional communications

4. Your rights

5. Retention and security of your information

6. Changes and updates

We use the term "Sites" to refer to all websites operated by Permabois Bois Huilés inc., their subdomains and content.

If you do not agree with any part of this Policy, please do not use or access our Sites, Products or Services.

Our products

As for the term "Products", it refers to products that you can buy and consume from our sites, such as hardwood pre-oiled floors.

Cookies

Cookies are small text files that websites automatically install on the computers of those who visit them. It is important to note that none of these cookies are linked to a physical person or allow users to be identified.

We use certain devices in our promotional campaigns to track the number of people who have opened e-mails or clicked on hyperlinks. We do not collect any other information about our promotional campaigns and, once again, it is not possible to identify a user from this information. We only use this information for research purposes and to improve our campaigns, Services or Products.

It is important to note that most search browsers have a feature that allows you to prevent or destroy the installation of cookies.

Finally, we use cookies to:

• To learn about user behavior in order to improve the experience and performance of our Sites;

Change within the company

In the event that Permabois Bois Huilés Inc. becomes involved in an asset or merger transaction, bankruptcy proceeding, reorganization, or other action that results in a change in the disposition of control of the business, your information may be shared with those involved in the transaction. Obviously, in such situations, we will take steps, to the extent possible, to share as little personal information as possible while ensuring the utmost security and confidentiality.

Promotional e-mail

We will not send you any promotional e-mail unless we receive your consent to do so. This consent may be express or implied. Express consent is when you agree verbally or in writing to receive these e-mails. In a situation where both parties are in a business relationship or one has purchased products from the other, it is possible for the company that sold its product to assume tacit (implied) consent and may, in that case, send promotional communications. At any time, you can unsubscribe from our promotional mailing list by clicking on the link at the bottom of each of our e-mails or by sending us an e-mail at the address below [Your reply]. We will process your request within a reasonable timeframe, i.e. within 10 days. Please note, however, that unsubscribing from our mailing list in no way prevents us from contacting you for non-marketing purposes.

According to the law

You have certain rights regarding the personal information we hold about you. Please note that all requests will be processed within 30 days, free of charge.

Email address for request: info@permabois.com

Right to close an account

You have the right, at any time, to close a non-administered account within one of our Products or Services, provided that your account is in good standing. To close one of your user accounts, you will need to fill out an account closure form with our customer service department at the following link: Info@permabois.com

Security measures in place to protect personal information

The personal information we collect is kept in a secure environment. To ensure the security of your personal information, we use the following measures:

• Technical measures (prevention with employees, access management, subnet separation, etc.)
• IT measures (encryption systems, use of virtual private networks, etc.)
• SSL protocol

Legislation

We undertake to review this policy periodically, in which case we will amend the date shown at the bottom of the policy. We therefore advise you to check our policy from time to time to see if there have been any changes. If you do not agree with any part of our policy, please do not use our Sites, Products and Services.

We undertake to comply with the legislative provisions set out in :

• Law of the Province of Quebec
• Law of the Province of Ontario
• Canadian law

Chief Privacy Officer

Permabois Bois Huilés Inc. acts as a steward of the personal information you have provided to us, so if you have any concerns or questions about how we handle it, please contact our Privacy Manager at the address below:

Our address

Philippe Dubeau info@permabois.com